ESG & Sustainability

VERCARESBUERO - Our Sustainabilty Initiative

Through our program VERCARESBUERO, we bundle our initiatives and objectives in the areas of environmental responsibility, employee engagement, and social impact. These initiatives are implemented across all of our business divisions throughout the Group.

Climate Competence

Around 700 employees from across all business areas have completed Glacier’s Climate Ranger training programme. Across 11 modules, participants gained practical knowledge on climate action and sustainability, helping to strengthen sustainable decision-making in their day-to-day work. The training initiative was completed in March 2026.

Energy Efficiency

At all locations where we directly manage electricity procurement, we use 100% renewable electricity. At our Eurotours headquarters in Kitzbühel, a photovoltaic system with 240 solar panels contributes to the site’s energy supply and covers up to 40% of its electricity demand. The building is heated using heat pumps, and lighting is continuously being upgraded to energy-efficient LED technology. Most of our hotels have already transitioned to energy-efficient LED lighting. At the Palais Events venues, we use district heating and district cooling systems.

Conserving Resources

In our hotels, waste separation and waste reduction measures include structured recycling systems, avoiding single-use products and individual portion packaging, and increasing the use of reusable beverage containers. Water and energy consumption are reduced through measures such as the use of water-saving fittings across our hospitality operations. During refurbishment and renovation projects, we prioritise preserving existing building structures wherever possible, for example in the modernisation of MICAMPA Wien Wienerwald and various projects within VERKEHRSBUERO HOSPITALITY. Our Group headquarters, the “Home of Travel” in Vienna, has achieved LEED Gold certification and therefore meets internationally recognised standards for sustainable building. We are also continuously digitising administrative processes, including the digital distribution of payroll documents and the widespread replacement of printed guest information folders within our hospitality businesses.

Hospitality Certifications & Standards

Many VERKEHRSBUERO HOSPITALITY properties hold recognised sustainability certifications or are currently undergoing certification:

  • Austrian Ecolabel (currently 16 properties)
  • EU Ecolabel (currently 3 properties)
  • Green Key and Slovenia Green certifications for our hotel in Ljubljana
  • In 2026, Hotel Ananas was awarded the DGNB Gold Certificate by the Austrian Sustainable Building Council (ÖGNI) in the category “Buildings in Operation”. In the area of ecological quality, the hotel achieved 91.8% of the assessment criteria.

More information is available at verkehrsbuero-hospitality.com.

Regional and Organic Products

Selected regional and organically produced products are used in our hotels and food & beverage outlets. Café Central already incorporates organic products across a wide range of dishes and continues to expand its vegetarian and vegan offering. By 2027, the share of vegetarian and vegan dishes is set to increase to 33%.

Sustainable Mobility

We offer our employees a bike leasing programme as well as EV charging stations, e-bike charging stations and bicycle parking facilities at our main offices in Vienna and Kitzbühel. At MICAMPA Wien Wienerwald, both guests and employees have access to e-bike charging facilities and an e-bike rental station.

People & Social Engagement

Through initiatives focused on diversity, equal opportunities and voluntary engagement, we promote a culture of respect both within and beyond our organisation. Our activities range from the cross-divisional “VIBE” initiative to Group-wide charity projects and partnerships with social organisations supported by our employees. Learn more at: karrierevielfalt.at.

In 2026, we partnered with the social organisation Die Nachbarinnen on an upcycling project that transformed former Ruefa travel banners into sustainable luggage tags for travel customers. The initiative combines resource conservation with social engagement.